Building on a strong legacy of more than 145 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world.
Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
Business Analyst - E-Commerce
Apply for this role
Business Analyst - E-Commerce
Apply for this role
About this position
At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of 47.000 pioneers around the globe. The teams in our corporate functions enable the best in our dynamic businesses and in our people to maximize our company’s potential. With our leading brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.
What you'll do
- Act as the local SPOC for the eCommerce product in North America, gathering and prioritizing feedback from regional stakeholders (eCommerce, sales, marketing, etc.).
- Collaborate with the Global Product Owner to align local priorities with global strategy and advocate for NA-specific features.
- Leverage eCommerce knowledge to drive the development of product features that enhance customer experience and optimize online shopping.
- Define, document, and manage regional product features, ensuring they are development-ready and align with business goals.
- Engage with stakeholders to translate their needs into technical requirements and manage their expectations throughout the product lifecycle.
- Identify and mitigate risks related to the technical implementation of eCommerce features.
- Oversee and participate in regional user acceptance testing, ensuring successful validation and release of regional product features.
- Provide training and create localized documentation to ensure local teams are equipped to use the latest eCommerce features.
What makes you a good fit
- Bachelor’s degree in Business Marketing, Computer Science, or related field, or equivalent work experience
- 3+ years relevant work experience working in agile software development
- 2+ years relevant work experience in eCommerce
- Technical Proficiency: Strong understanding of eCommerce platforms, web technologies, APIs, and software development lifecycle (SDLC) methodologies.
- Agile Methodology Expertise: Hands-on experience with Agile frameworks, including Scrum, and the ability to work within cross-functional Agile teams.
- Analytical Thinking: Strong problem-solving skills, with the ability to analyze data, derive insights, and make informed decisions.
- Effective Communication: Excellent communication skills, both verbal and written, to effectively convey technical concepts to non-technical stakeholders and vice versa.
- Customer-Centric Mindset: Deep understanding of user experience principles and the ability to prioritize features that enhance customer satisfaction and engagement.
- Deadline and Scope Management: Understanding of deadlines, constraints, and scope of delivery, with experience working with business partners to balance these effectively, set expectations, and manage risks proactively.
- Preferred experience in implementing and managing B2B eCommerce platforms, including integration with ERP systems, handling complex product catalogs, promotional pricing, and custom API development to support customer-specific features and workflows.
- Preferred previous experience working in the beauty or cosmetics industry, with an understanding of industry-specific trends, consumer behavior, and market dynamics.
The salary for this role is $95,000.00 - $120,000.00. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future.
Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Henkel's request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Henkel must be in place and current.
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity and expression, and other legally protected characteristics. We welcome all applications.
JOB ID: 24071813
Job Locations: United States, CA, Culver City, CA
Contact information for application-related questions: talent.acquisition@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
About Henkel
FAQ
I am interested in several jobs. Can I apply for multiple positions at the same time?
Yes – simply fill out your profile in our online application system. Once your online profile is complete, you can apply for multiple positions.
The job offer is written in English – should I write my application in English as well?
Yes, please. As Henkel is an international company you will be working with colleagues from all over the world and English is our official company language. Generally, the ‘rule’ is: please write the application in the same language as the job ad.
Do I get feedback during the application process about the state of my application?
Each position that we have open with Henkel is unique, and finding the right candidate is important for both the hired candidate as well as for Henkel. We want to make sure that both the candidate and the company are a good fit for each other. We will provide feedback to the candidates throughout the entire process.
Can employees move between business areas and/or to a different country?
Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.
Here you will get further information on our training programs.
Whom do I contact if I have questions concerning my application?
Our recruiting team will help you with all requests regarding your application. Contact the team here.